SHIPPING POLICY
Holiday Shipping Deadlines
USA
Standard Shipping - December 14, 11:59 PM EST
Express Shipping - December 18, before 10:00 AM EST
Canada
Standard Shipping for Montreal, Ottawa, Quebec City, Toronto: December 17, 9:59 AM EST
Standard Shipping for the rest of Canada: December 14, 11:59 PM EST
Express Shipping - December 19, 9:59 AM EST
*Please allow 4 additional days for NT, NL and YT, and 10 additional days for NU.
International
DHL Express Shipping - December 14, 11:59 PM EST
*Cutoff times are based on the carrier's information. Deliveries are not guaranteed. Rural areas should expect an additional 1-3 days.
Holiday purchases, as of November 15 can be returned until January 9th.
Orders typically ship in 24 - 48HRS (Business days).
EXPRESS SHIPPING
Canada
Express shipping is available In British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia
United States
Express shipping is available in the continental United States.
STANDARD SHIPPING
Canada
Free standard shipping (3-7 business days) and free returns on orders over $200. Applicable taxes will be added to your order at checkout.
United States
Free standard shipping (3-7 business days) on orders over $200 with free returns. Displayed prices do not includes taxes. Applicable taxes will be added to your order at checkout.
Mexico
Free shipping via DHL Express Worldwide on orders over $5000 MXD.
Select European Markets
Free shipping via DHL Express Worldwide on orders over €250.
Bulgaria
Free shipping via DHL Express Worldwide on orders over $250 USD.
Romania
Free shipping via DHL Express Worldwide on orders over $250 USD.
United Kingdom
Free shipping via DHL Express Worldwide on orders over £200.
Nordic countries
Denmark
Free shipping via DHL Express Worldwide on orders over $250 USD.
Greenland
Free shipping via DHL Express Worldwide on orders over $250 USD.
Finland
Free shipping via DHL Express Worldwide on orders over $250 USD.
Iceland
Free shipping via DHL Express Worldwide on orders over 31,000 ISK.
Norway
Free shipping via DHL Express Worldwide on orders over 3,000.00 Kr.
Sweden
Free shipping via DHL Express Worldwide on orders over $250 USD.
Oceania
Australia
Free shipping via DHL Express Worldwide on orders over $400 AUD.
New Zealand
Free shipping via DHL Express Worldwide on orders over $450 NZD.
Central America
Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama
Free shipping via DHL Express Worldwide on orders over $250 USD.
South America
Argentina, Bolivia, Chile, Guyana, Peru,
Free shipping via DHL Express Worldwide on orders over $250 USD.
Asia
Hong Kong SAR
Free shipping via DHL Express Worldwide on orders over $2000 HKD.
Indonesia
Free shipping via DHL Express Worldwide on orders over Rp 850 000 IDR.
Macao SAR
Free shipping via DHL Express Worldwide on orders over $ 2000 HKD.
Malaysia
Free shipping via DHL Express Worldwide on orders over RM 1000 MYR.
Philippines
Free shipping via DHL Express Worldwide on orders over ₱14000 PHP.
Singapore
Free shipping via DHL Express Worldwide on orders over $ 400 SGD.
Thailand
Free shipping via DHL Express Worldwide on orders over ฿ 8000 THB.
Taiwan
Free shipping via DHL Express Worldwide on orders over $8000 TWD.
Vietnam
Free shipping via DHL Express Worldwide on orders over ₫ 600 000 VND.
Japan
Free shipping via DHL Express Worldwide on orders over ¥30,000 JPY.
Africa
South Africa
Free shipping via DHL Express Worldwide on orders over $250 USD.
Other Markets
$90 USD for standard shipping.
All local duties and import taxes are at the customer's expense.
Please contact customerservice@nordarun.com for additional details.
For refunds and exchanges please see our Refund & Exchange Policy
Orders typically ship in 24 - 48HRS (Business days). In high volume periods, this may extend to 48-72HRS.
Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays. Orders placed after 2PM on Friday will not be shipped until Monday. Orders placed on, or the day before a public holiday will have an extended processing time of an extra business day.
Delivery methods and expected delivery time of products may differ per country.
We do not ship to freight forwarders. Any orders placed to freight forwarders that are returned to our shipping facility will be cancelled & reimbursed.
As a safety precaution, If you are not available at the time of drop off the carrier will leave the package at your door if determined safe, if not deemed a safe drop option, the shipper will leave a note or try again the following day.
Duties & Taxes
We are pleased to offer streamlined delivery to a growing list of European markets, the United States, Norway, United Kingdom, Australia, Switzerland, Chile, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, New Zealand, Nicaragua, Peru, Panama, Singapore, Hong Kong, Macao, Taiwan, Philippines, Malaysia, Thailand, Vietnam, Indonesia.
Our Delivered Duty Paid (DDP) service ensures all import duties and taxes are included in the final price displayed at checkout. This means you will incur no additional fees upon delivery, guaranteeing a transparent and hassle-free transaction.